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“Consumers want one stop shopping for financial services and growth of wallet share in addition to market share is the new benchmark.”
“Technology has changed the industry and it’s not done . . . the pace of change is accelerating. Those who recognize and best act on that will emerge on top as the industry further consolidates.”
“As loan products have homogenized widely across the industry and pricing has become more transparent, velocity of execution from application to closing is crucial to compete and survive.”
“Risk now comes from all sides; fraud, repurchase, rate volatility and regulatory confusion are all growing hazards. Balancing aggressive entrepreneurship with sharp focus on risk avoidance is a tremendous challenge.”
“The mortgage lending business is both cyclical and volatile. Scalable business structures that limit fixed expenses in favor of variable cost structures are best situated to succeed in the coming years.” |